Privacy policy

Last updated: November 9, 2026

LAYDWOOD ("LAYDWOOD," "we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect when you visit laydwood.com or any related site, sign up for our emails or text messages, buy our products, or otherwise interact with us (together, the "Services"), and how we use, share, and protect it. By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

1. Information We Collect

Information you give us. This includes your name, email address, phone number, shipping and billing address, order details, and anything you send us when you sign up for updates, place an order, enter a promotion, or contact us. Payment card information is collected and processed directly by our payment processors; we do not store full card numbers.

Information collected automatically. When you use the Services, we and our service providers automatically collect device and usage information, such as your IP address, browser type, device identifiers, approximate location, pages viewed, referring site, and how you interact with our emails. We collect this using cookies, pixels, and similar technologies.

Information from others. We may receive information about you from service providers, advertising and analytics partners, and social media platforms when you interact with LAYDWOOD on those platforms.

2. How We Use Your Information

We use personal information to: provide, operate, and improve the Services; process and deliver orders and handle returns; send you product launch news, offers, and other marketing you have agreed to receive; respond to your questions and requests; personalize your experience and our advertising; understand how the Services are used; detect and prevent fraud, abuse, and security incidents; and comply with our legal obligations and enforce our terms.

3. Email and Text Marketing

When you sign up to stay in the loop, we use your email address (and phone number, if you provide it) to send you updates about LAYDWOOD, including launch announcements, early access, and offers. You can unsubscribe at any time using the link in any email, by replying STOP to any text, or by contacting us at hello@laydwood.com. Message and data rates may apply to texts. Consent to marketing is never a condition of purchase.

4. How We Share Your Information

We do not sell your personal information for money. We share personal information only as described here: with service providers that help us run the Services, such as our e-commerce platform (Shopify), payment processors, shipping carriers, email and SMS providers, analytics providers, and customer support tools, who may use it only to provide services to us; with advertising and marketing partners, for example when we use cookies or pixels to measure and show ads; with professional advisors such as lawyers and accountants; in connection with a merger, financing, acquisition, or sale of all or part of our business; and when required by law or to protect the rights, property, or safety of LAYDWOOD, our customers, or others.

5. Cookies and Similar Technologies

We use cookies and similar technologies to keep the Services working, remember your preferences, understand traffic, and support advertising. You can control cookies through your browser settings and, where available, our cookie banner. Blocking some cookies may affect how the Services work. Some browsers send "Do Not Track" signals; we do not currently respond to them, but we do honor Global Privacy Control signals where required by law.

6. Your Privacy Rights

Depending on where you live, including California, Texas, Colorado, Virginia, Connecticut, other U.S. states, the European Economic Area, the United Kingdom, and Switzerland, you may have the right to: know and access the personal information we hold about you; correct inaccurate information; delete your information; receive a portable copy of your information; opt out of targeted advertising, the "sale" or "sharing" of personal information as those terms are defined by law, and certain profiling; and withdraw consent where we rely on it. You will not be discriminated against for exercising these rights.

To make a request, email hello@laydwood.com. We will verify your identity before responding, and we may ask you for information to do so. You may use an authorized agent to make a request on your behalf where the law allows. If we deny your request, you may appeal by replying to our response, and if you are in the EEA or UK, you may also complain to your local data protection authority.

7. International Users

LAYDWOOD is based in the United States, and your information may be processed and stored in the United States and other countries whose data protection laws may differ from those where you live. Where required, we use appropriate safeguards, such as standard contractual clauses, for international transfers. For residents of the EEA and UK, we process personal information to perform our contract with you, based on your consent, to comply with legal obligations, or for our legitimate interests in running and growing our business.

8. Data Retention

We keep personal information for as long as needed to provide the Services, maintain our records, resolve disputes, and meet legal, tax, and accounting requirements. When we no longer need it, we delete or de-identify it.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Children

The Services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe a child has given us personal information, please contact us and we will delete it.

11. Third-Party Links

The Services may link to third-party websites and platforms, such as social media. Their privacy practices are governed by their own policies, and we are not responsible for them.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top, and if the changes are significant, we will let you know as required by law. Your continued use of the Services after an update means you accept the revised policy.

13. Contact Us

Questions or requests about this Privacy Policy can be sent to LAYDWOOD at hello@laydwood.com.